* 30-day money-back guarantee for any reason For 30 days after the date of purchase, return your undamaged Tritina product and receive a full refund for ANY reason.

* 12-month warranty for quality-related issues For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. Reminder: Be sure to use your product as directed.

*Restocking Fee will be charged from 5%-20% for customer-initiated return reasons such as “Changed Mind" (e.g., “found better pricing,” or “duplicate order”).
* Free user support Not sure how to get your Tritina product to work properly? Contact our world-class, friendly support team for quick solutions.

* Limitations - Our returns and exchange service is limited to all purchases made from TritinaDirect. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of Tritina products is prohibited.) ? Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. Alternatively, we can offer a 50% refund of the item's purchase price without the need to return. ? If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.

* Friendly reminder: When contacting us for help, be sure to have your Tritina product handy for troubleshooting! o In the event our exchange policy changes, we?ll be sure to update this page. Contact us Email: send us message via